​Tiivistämö - The Power of Qualitative Data for Decision Support

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​What is Tiivistämö?   

Bluecom Tiivistämö is a unique service package that transforms your organization's underutilized qualitative data into concrete insights and actions. We combine the efficiency of artificial intelligence with human expert interpretation in a way that reveals what people truly think, feel, and need.

​Tiivistämö Insight™ - Qualitative Data Analysis Service

​What is it?
A comprehensive analysis service that transforms open feedback, comments, and discussions into clear insights and action recommendations.   

Who is it for?
Organizations that want to gain a deeper understanding of their stakeholders and make data-driven decisions.   

How does it work?
- We collect and analyze qualitative data from multiple sources (surveys, feedback, social media) 
- AI identifies themes, tones, and trends from thousands of responses 
- Our experts interpret the results in context and identify meaningful signals 
- We deliver a clear report of insights and concrete action recommendations

​Tiivistämö Pulse™ - Continuous Understanding Service

​What is it?
A regular monitoring service that identifies changes and trends in real-time.   

Who is it for?
Organizations that want to shift from reactive to proactive decision-making.   

How does it work?
- We continuously monitor selected data sources (customer feedback, employee surveys, open data) 
- We identify changes and emerging themes at an early stage 
- We deliver monthly situation reports and alerts about critical changes 
- We support the planning of proactive measures

​Tiivistämö Develop™ - Product Development Enhancement Service

​What is it?
*A regular monitoring service that identifies changes and trends in real-time.   

Who is it for?*
Organizations that want to shift from reactive to proactive decision-making.   

How does it work?
 - We continuously monitor selected data sources (customer feedback, employee surveys, open data) 
- We identify changes and emerging themes at an early stage 
- We deliver monthly situation reports and alerts about critical changes 
- We support the planning of proactive measures

​Tiivistämö Civic™ - Citizens' Voice for Decision-Making  

What is it?
A specialized service for enhancing resident feedback and participation in municipalities and cities.   

Who is it for?
City decision-makers, developers, and politicians who want to base their decisions on genuine resident understanding.   

How does it work?
- We collect and analyze resident feedback from different channels (surveys, social media, resident events) 
- We identify regional characteristics and the needs of different resident groups 
- We visualize the results as clear decision-making tools 
- We support inclusive decision-making processes  

​Tiivistämö People™ - Employee Experience Development Service

​What is it?
 A comprehensive solution for understanding employee experiences and needs.   

Who is it for?
HR professionals and management who want to develop workplace well-being and culture based on data.   

How does it work?
- We analyze employee surveys, open feedback, and internal discussions 
- We identify workplace well-being strengths and development areas in different units 
- ​We communicate the findings in a targeted and understandable way across all organizational levels.
- We support supervisors and HR in planning and implementing measures